One of the things I’m always talking with my clients about is the importance of checking how you say things. If I walked up to you in the middle of the sidewalk and said “do you like Italian food?” you would think I’m crazy or at the very least weird. I don’t know you, we don’t live near each other, we haven’t talked online, we’re not social media connections, we don’t work together: there’s no relationship that could be conceived of between us. If however I said “Hi, I’ve got a coupon for a free dinner for a couple at this excellent Italian restaurant down the road, no strings attached, would you like it?” That would make a big difference and you would think I’m being generous and not rude or weird (which would be my goal). The way you phrase things can make a big difference.
A more typical example would be someone saying “What are you doing here?” at the local bar to you. It’s not quite rude, but it’s not exactly friendly. A better way to say it would be “Hey! It’s good to see you! How have you been? I didn’t know you liked this bar! Are you here with or meeting anyone or would you like to come hang out with my friends and I?” (with appropriate breaks for responses of course). Another common example would be “Why didn’t you take the garbage out?” when you could say “Could you please take out the garbage tonight.”
When you start these conversations as I have proposed initially you’re basically asking for a fight, for someone to be offended or for lots of misconceptions and misunderstandings to take place. Yes, I know that sometimes the words that fly out of our mouth happen because we’re surprised by something or we’re tired or we’re just not thinking. But if we all took 5 seconds to think about our words before they flew out of our mouths and used our ears more proactively, we would be in a lot better shape personally and with our relationships.
If you take a moment and remember that last time that your words offended someone even if you didn’t mean for it to happen, and the guilty and horrible feeling that (should have) followed, I think you’ll find sufficient motivation for taking those few extra seconds to think about your words before you have to apologize for hurting someone.